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Support Center
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Resources
- Zoom App Guide
Step-by-step instructions for using Wise AI VitalCheck with Zoom
View Guide → - Privacy Policy
Learn how we protect your data and privacy
Read Policy →
Frequently Asked Questions
- How accurate is the vitals monitoring?
- Wise AI uses clinically-validated computer vision technology to estimate vital signs. Our readings are intended for wellness monitoring and should not replace professional medical devices for clinical decisions.
- Is my video data stored?
- No. Video is processed in real-time and never recorded or stored. Only derived health insights are saved, and all data is encrypted using industry-standard safeguards.
- What do I need to use Wise AI?
- You need a device with a camera (smartphone, tablet, or computer) and good lighting. For telehealth visits, you'll need the Wise AI VitalCheck Zoom App installed.
- Is Wise AI HIPAA compliant?
- Yes. Wise AI is designed with privacy-first principles and complies with HIPAA requirements for handling protected health information in healthcare settings.